FAQ for ATC Rentals

Before Receiving Rental

Can I email/contact Anna about rentals?

How do I know if a dress will fit?

How can I change my shipping address?

Where do ATC Rentals ship?

Do you ship to PO Boxes?

How do you ship my orders?

What forms of payment do you accept?

How can I track my orders & payment?

Can I cancel my order?

Do you clean your dresses between each rental period?

After receiving Rental

What happens if I damage the dress during my rental period?

How do I return my rental?

What happens if I lose my return label and/or I lose the box it came in?

What happens if there's been a delivery mishap to my order?

What happens if the dress doesn't look exactly like the website?

What happens if I am late sending my rental back?

What if the rental still doesn't fit after consulting the sizing chart before ordering?

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