FAQ for ATC Rentals

Before Receiving Rental

Can I email/contact Anna about rentals?

How do I know if a dress will fit?

How can I change my shipping address?

Where do ATC Rentals ship?

How much is shipping?

Do you ship to PO Boxes?

How do you ship my orders?

What forms of payment do you accept?

How can I track my orders & payment?

Can I cancel my order?

Do you clean your dresses between each rental period?

After receiving Rental

What happens if I damage the dress during my rental period?

How do I return my rental?

What happens if I lose my return label and/or I lose the box it came in?

What happens if there's been a delivery mishap to my order?

What happens if the dress doesn't look exactly like the website?

What happens if I am late sending my rental back?

What if the rental still doesn't fit after consulting the sizing chart before ordering?

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